Product FAQ

PRODUCT FAQ

We can't say we've heard it all. But we've heard quite a lot. Select your console below--our lists of Frequently Asked Questions might have you playing again in no time.

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Street Fighter IV

Can I place a pre-order for any of the Street Fighter IV products?	4/22/2009
My PS3 Arcade FightStick (TE and Standard) or PS3 FightPad is not working on my computer.	6/30/2009
My PS3 FightPad is not working.	3/6/2009
What will void my warranty?	3/6/2009
When I plug my Xbox 360 SFIV FightPad or FightStick (4718/4728/4738) into my computer, the computer does not recognize it. How can I fix this?	7/28/2009
Can my PS3 Arcade FightStick (TE and Standard) or PS3 FightPad work with PS2 games on a backward-compatible PS3?	3/30/2009
If I have a problem, should I return my product to retailer or place of purchase?	2/18/2009
My standard edition Arcade FightStick joystick is having problems with responsiveness or does not work in one direction?	2/18/2009
How do I get warranty support, including replacing/fixing Arcade FightStick joystick, for the Street Fighter IV Arcade FightStick (standard edition) or the Street Fighter IV Tournament Edition FightStick?	2/18/2009
My Tournament Edition was scratched on the top. Can I get this fixed?	2/18/2009
Turbo does not function in a game other than Street Fighter IV.	2/18/2009
How many units were produced? Will I be able to purchase the Arcade FightStick or Tournament Edition FightStick from a retailer?	2/18/2009
Xbox 360 Arcade FightSticks (TE and Standard): When starting my Xbox 360, why can't I navigate through the main dashboard?	2/18/2009
Xbox 360 Arcade FightSticks (TE and Standard): How do I deactivate the turbo settings?	2/18/2009
Xbox 360 Arcade FightSticks (TE and Standard): My "FightStick" is not being recognized by the Xbox 360 console. What should I do?	2/18/2009
Xbox 360 Arcade FightSticks (TE and Standard): My Xbox LIVE headset won't fit into the headphone jack. How can I use it with the "FightStick"?	2/18/2009
Xbox 360 Arcade FightSticks (TE and Standard): Why can't I get my "TURBO" or Xbox Guide Button to work?	2/18/2009
Xbox 360 Arcade FightSticks (TE and Standard): The Control Stick doesn't function at all when I try inputting directions. Why is that?	2/18/2009
Xbox 360 FightPad: When starting my Xbox 360, why can't I navigate through the main dashboard?	2/18/2009
Xbox 360 FightPad: How do I deactivate the turbo settings?	2/18/2009
Xbox 360 FightPad: My "FightPad" is not being recognized by the Xbox 360 console. What should I do?	2/18/2009
Xbox 360 FightPad: The D-Pad doesn't function at all when I try inputting directions. Why is that?	2/18/2009
PS3 Arcade FightSticks Tournament (TE and Standard): How do I deactivate the turbo settings?	2/18/2009
PS3 Arcade FightSticks Tournament (TE and Standard): My "FightStick" is not being recognized by the PS3 console. What should I do?	2/18/2009
PS3 Arcade FightSticks Tournament (TE and Standard): Why can't I get the "TURBO" or Home button to function?	2/18/2009
PS3 Arcade FightSticks Tournament (TE and Standard): The Control Stick doesn't function at all when I try inputting directions. Why is that?	2/18/2009
PS3 FightPad: How do I deactivate the turbo settings?	2/18/2009
PS3 FightPad: My "FightPad" is not being recognized by the PS3 console. What should I do?	2/18/2009
PS3 FightPad: The D-Pad doesn't function at all when I try inputting directions. Why is that?	2/18/2009